At Ajivan Group, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, store, and safeguard your data when you interact with any of our brands, websites, mobile applications, or services under the Ajivan Group umbrella.

By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of data depending on your interaction with our platforms:

a) Personal Information

• Full Name

• Email Address

• Phone Number

• Date of Birth (if submitted)

• Gender (if provided)

• Address details (Billing / Shipping)

b) Service-Related Information

• Order/Service history

• Appointment details

• Feedback, reviews, or queries

c) Payment Information

• Payment method

• Transaction details
  (Note: Ajivan Group does not store complete card or UPI details. Payments are processed by secure payment gateways.)

d) Technical & Usage Data

• IP Address

• Device information

• Browser type and version

• Pages visited

• Cookies & analytics data

2. How We Use Your Information

Ajivan Group uses your data to:

• Process and manage orders, bookings, or service requests

• Communicate order updates or service notifications

• Improve our websites, apps, and customer experience

• Provide customer support

• Send promotional messages, alerts, offers, or newsletters

• Personalize products, content, or recommendations

• Maintain security and prevent fraudulent activities

We never sell, rent, or trade your personal information.

3. Sharing Your Information

We may share your data only with trusted third parties, including:

• Logistics & courier partners

• Payment processing partners

• IT, hosting, and cloud service providers

• Marketing & communication partners

• Government or legal bodies (only when required by law)

All partners follow strict confidentiality and data protection obligations.

4. Cookies & Tracking Technologies

Ajivan Group websites may use cookies to:

• Enhance user experience

• Analyze website traffic

• Remember user preferences

• Deliver relevant recommendations or ads

Users may disable cookies through browser settings, but certain features may not function properly.

5. Data Protection & Security

We follow industry-standard practices to secure your information:

• SSL encryption

• Secure servers

• Controlled access

• Regular security checks

While we take reasonable steps to protect your data, no online system is fully immune to risks.

6. Your Rights

You have the right to:

• Access your stored data

• Request correction or update

• Request deletion of your data

• Withdraw consent

• Opt out of marketing messages

To exercise any rights, contact us at:
? support@ajivan.co.in (or your official email)

7. Third-Party Links

Our websites or apps may contain links to external sites. Ajivan Group is not responsible for the privacy policies or content of third-party websites.

We encourage you to review their policies before sharing information.

8. Children’s Privacy

Ajivan Group does not knowingly collect personal information from individuals under 18 years of age.
If you believe a minor has shared data with us, contact us for quick removal.

9. Policy Updates

Ajivan Group may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

For privacy concerns or questions, you may reach us at:

Ajivan Group
? Email: support@ajivan.co.in
? Website: www.ajivan.co.in